Useful Information

Prospective Parent Visits

Visitors are very welcome to our provision and this includes prospective parents.   If you would like to view Routes4Life , contact should be made to Marilyn Registe, Provision Coordinator on 01708 504524 or by email: office@routes4life.co.uk.

Travel Assistance

Please be aware that applications for home to Routes4Life travel assistance opens in May each year on the Havering website: www.havering.gov.uk/schooltravelassistance.


Parents and carers must complete the application online. The Provision Coordinator at Routes4Life is also able to help with completing the online form or to give advice. 

 Should any parent or carer require a form in an alternative format/language, they should contact the local authority


Requests for Paper Copies

If a Parent/Carer would like a paper copy of the information on this website including any policies, this can be arranged. Please contact the Provision Coordinator on 01708 504524 or by email: office@routes4life.co.uk


  Site Accessibility

  • The provision is accessible to students with physical needs and students  using wheelchairs.
  • Accessible and assistive technology is utilised throughout the provision to enhance the curriculum and to maximise engagement and progress for all.
  • Any new developments are carefully considered to maximise access and equality. 

Privacy Notice

For your information, all phone calls (incoming and outgoing) on the provision phone system are recorded for quality assurance, Data Protection and Safeguarding purposes.



Complaints

If you have any complaint about the provision please speak to the Provision Lead in the first instance.  We welcome your feedback and would alway want to try to resolve any concerns informally.


If you are still unhappy you cam also speak to the Deputy Headteacher.


If you are still unhappy you should complete a formal complaint form (see Complaints Policy). The Headteacher will investigate and will contact you with a response within the stated timescales in the policy.


Click to see the full Complaints Policy on our Policies page.